Fewer lost leads
A ready customer can complete the action that brought them to the page.
A customer clicked — the action must finish
Repair a form, order button or contact method
When a ready customer clicks and reaches a dead end, the website loses the enquiry at its most valuable moment. We find the cause, repair one agreed scenario and provide proof of the result.
- reproduce the issue on the exact page;
- repair the cause instead of hiding the symptom;
- verify both the visible response and final delivery.
What this gives the business
More trust
Forms, carts and contact methods do not look abandoned or unsafe.
Verifiable result
You receive the cause and evidence that the scenario works after repair.
Which actions we consider
We do not test every link, menu, tab and decorative control. We first examine every likely conversion action visible in the first screen and one largest likely CTA across the whole page.
| Action | Expected result |
|---|---|
| Lead or booking form | Confirmation and receipt at the agreed destination |
| Order or quote button | The correct form, step or page opens |
| Phone, email or messenger | The correct app opens for the right recipient |
| Cart and checkout | The item is added and the next step opens |
| Payment | A safe test or agreed payment path opens |
What we do
- Confirm the exact URL, chosen action and expected result.
- Reproduce the failure on mobile and desktop in a fresh window.
- Locate the failing layer: interface, JavaScript, HTTP, CMS or external integration.
- Back up affected files or settings.
- Repair one agreed broken scenario.
- Verify the success message, next step and actual lead or order delivery where safe.
- Provide before-and-after evidence.
We label and remove test leads and orders after verification. We do not make a real payment without separate approval.
What the base price covers
| Work | Status | Explanation |
|---|---|---|
| One scenario on one page | Included | Diagnosis, repair and retest |
| Review of the selected important CTAs | Included | First-screen actions and the page’s largest CTA |
| Additional broken scenarios | Separate | Agreed before expanding the work |
| CRM, mail, SMS, payment service or plan failure | Depends | May require provider support, access or paid service |
| Copy, design and funnel redesign | Separate | Conversion optimisation is different from repairing a fault |
You can check the actions manually before ordering. Staff can use the repair guide.
What we need
Send the exact page, action and expected outcome. Repair usually requires temporary CMS or code access and may require a test inbox, CRM, messenger or payment sandbox. Do not send passwords in the order form; we will agree on a secure transfer method.
Order form
Ordering is easy
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* Average response time: 30 minutes
